Get a quick answer to common problems and questions by choosing any of those listed below. If you don't see your problem or question listed, select 'More' under the topic that is most relevant.
Billing
- November 24, 2010 / I returned an item, why can't I see the refund on my credit card? 0 Comments
- February 15, 2008 / What payment methods can I use? 0 Comments
- February 14, 2008 / Why isn't my International credit card being accepted? 0 Comments
- February 14, 2008 / My credit card was charged more than once, how do I get a credit? 0 Comments
- February 14, 2008 / How much is Shipping & Handling? 0 Comments
Shipping
- November 24, 2010 / How long will it take to receive my purchased item? 0 Comments
- July 28, 2009 / Why is my Apartment/Suite Number missing from my e-mail confirmation? 0 Comments
- December 18, 2008 / What countries do you ship to? 0 Comments
- May 21, 2008 / How do I track my package? 0 Comments
Returns/Exchanges
- May 5, 2008 / What is your return/refund/exchange policy? 0 Comments
- February 15, 2008 / How do I perform an exchange? 0 Comments
- February 14, 2008 / Can I return/exchange sale items? 0 Comments
Website/Technical Issues
- July 28, 2009 / I've received an Address Verification error, what do I do? 0 Comments